Shipping policy
Shipping Policy
Thank you for shopping with NEXORA. We are committed to delivering your orders quickly and safely.
1. Shipping Methods
We offer the following shipping options:
Standard Shipping across India
Cash on Delivery (49/- extra)
We work with reliable courier partners to ensure safe and timely delivery of your orders.
2. Order Processing Time
All orders are processed within 1-2 business days
Orders are not processed or shipped on Sundays or public holidays
In case of high order volume, processing may be slightly delayed
3. Delivery Timeframes
Estimated delivery time: 4-6 BUSINESS DAYS after dispatch
Delivery timelines may vary depending on your location
4. Shipping Costs
Shipping charges: FREE
5. Tracking Information
Once your order is shipped, you will receive a tracking ID via:
Email
SMS (if provided)
You can track your order using the provided tracking link
6. Delivery Issues and Delays
Delays may occur due to:
Courier service issues
Weather conditions
Remote location delivery
NEXORA is not responsible for delays caused by courier partners or unforeseen circumstances
If your order is delayed beyond the expected timeframe, please contact us at NEXORANOW.ONLINE@GMAIL.COM
7. Incorrect Address
Customers are responsible for providing accurate shipping details
We are not responsible for orders delivered to incorrect addresses provided by the customer
8. Damaged or Lost Packages
If you receive a damaged product:
Contact us within 24 hours of delivery
Provide an unboxing video as proof
If your order is lost in transit, we will investigate and provide a suitable resolution
9. International Shipping
Currently, we do not offer international shipping
10. Contact Information
For any shipping-related queries, contact us at:
Email: NEXORANOW.ONLINE@GMAIL.COM